Tenancy Management Partner
Tenancy management services for our portfolio are provided through Tāmaki Housing Association (THA).
THA is focused on delivering an innovative tenancy management approach based on supporting successful tenancies and being responsive to social housing tenants’ needs. THA works alongside Tamaki Regeneration Company (TRC) and other partners to make a positive difference to the lives of our tenants.
Through the regeneration programme the majority of Tāmaki’s social houses will be replaced with warm, dry and modern homes. Tenancy services will be a key part of Tāmaki’s physical and social regeneration.
TRC has begun a process to find a strategic partner of suitable scale and capability to deliver improved services to tenants. The new partner will continue to operate through THA, and will be expected to build on the current operations, and improve tenancy management services over time. They will need to have strong governance and the financial capability and capacity to operate under a comprehensive performance regime.
The process started by publicising the opportunity on GETS in March 2017.
We have now evaluated the responses received, and have shortlisted two potential partners that have shown they can deliver great tenancy management across a large portfolio, while keeping a community focus.
The shortlisted parties are:
Compass Housing Services Co (New Zealand) Limited
Compass is a not-for-profit organisation and a Tier 1 registered community housing provider in Australia. The Compass group currently manages several thousand social and affordable housing properties across New Zealand and Australia, including around 70 units in South Auckland. It is registered as a community housing provider in New Zealand.
Horizon Housing Company Limited
Horizon is a not-for-profit organisation and a Tier 1 registered community housing provider in Australia. The Horizon group currently manages several thousand social and affordable housing properties across Australia.