Shaping Tāmaki Together

We're here for you

We are really excited to be providing you with tenancy services in Tāmaki, namely Glen Innes, Panmure and Point England.

We take a personalised approach to tenancy management, so our team of experienced tenancy managers will be out in the community, spending time getting to know you.

As part of our commitment to great tenancy services, we have developed some key operating principles to make sure we get the best outcomes for you.

We will provide an excellent service and support, helping you to get what you need.

We will work with you to understand your aspirations and help you to achieve them.

As our customer, you are at the heart of everything we do.

We are here to help and we want to get to know you better.

You can phone our call centre free on 0800 521 555 between 8.00am and 6.00pm, Monday to Friday, or you can visit us at our local offices at 244 Apirana Avenue, Glen Innes or 149 Queens Road Panmure.

Let’s continue talking so that together we can shape a better Tāmaki.

Developing a Community

Our community is changing and construction work is already well underway. Existing old, damp houses are being transformed into new, warm and dry homes – creating healthier, more desirable streets and communities. Approximately 2,800 new social homes will be built.

In Fenchurch, we have already build new homes, a new childhood centre and refurbished the community hall – Te Whare Piringa.  But that’s just a taste of what’s to come.

Change involves more than just building new homes. We’re reshaping the community with things like new amenities, playgrounds, safe pathways and cycle ways.  We are fostering social and economic change too by attracting businesses to create jobs and opportunities for everyone in the community.

Together we are shaping a better Tāmaki.