Tenancy Management Partner
Tenancy management services for our portfolio are provided through Tāmaki Housing Association (THA).
THA is focused on delivering an innovative tenancy management approach based on supporting successful tenancies and being responsive to social housing tenants’ needs. THA works alongside Tamaki Regeneration Company (TRC) and other partners to make a positive difference to the lives of our tenants. We see tenancy services as a key part of Tāmaki’s physical and social regeneration.
In March 2017, TRC started a process to find a strategic partner of suitable scale and capability that could operate through THA and deliver improved services to tenants over time. Two highly experienced potential partners were shortlisted in July 2017.
In December 2017, a decision was made to stop this competitive process. This means that TRC will retain full control over the THA operation. The focus on improving tenancy management services over time will continue.
A summary of key points in this process is provided below.
The process started by publicising the opportunity on GETS in March 2017.
We have now evaluated the responses received, and have shortlisted two potential partners that have shown they can deliver great tenancy management across a large portfolio, while keeping a community focus.
The shortlisted parties are:
Compass Housing Services Co (New Zealand) Limited
Compass is a not-for-profit organisation and a Tier 1 registered community housing provider in Australia. The Compass group currently manages several thousand social and affordable housing properties across New Zealand and Australia, including around 70 units in South Auckland. It is registered as a community housing provider in New Zealand.
Horizon Housing Company Limited
Horizon is a not-for-profit organisation and a Tier 1 registered community housing provider in Australia. The Horizon group currently manages several thousand social and affordable housing properties across Australia.
A decision was made to stop the selection process. This aligns with the decision that the procurement of a large-scale development and investment partner would also not proceed, and is consistent with TRC’s role to deliver on government expectations for Tāmaki.